Do you provide on-site services?
Yes! We provide entirely on-site services for four of more clients. However, trials are done at Charlotte's in-home studio located in South Philadelphia, PA.
Do you provide services for all skin types and colors?
Absolutely. With Charlotte as a licensed esthetician and our team of licensed professionals, we cater to skin of all types and tones.
When should I book?
We recommend no less than six, and up to 18 months, in advance.
Is there a minimum required for booking on-site services?
We require a minimum of four full-price adults for on-site services for hair and for make-up. However, if you would like to book with fewer people, it may be possible but you will be charged the full minimum.
How do I book?
All bookings require a signed contract, consent waiver and release form, credit card authorization form, pre-trail prep instructions and paid deposit. Deposit and all paperwork is due within 5 business days of receipt. Deposit covers cost of bride's trial and day-of services.
Will you hold my date?
A date is placed on courtesy hold during the 5-business-day period we account for paperwork processing. Outside of this period, no date is considered held.
When should I book my trial?
If you've chosen to sign a contract with the intent to trial in the future, please email us at email@example.com 6 months in advance of your wedding date to schedule your trial. Your trial will then be scheduled anywhere from 2 to 4 months from the wedding date. Please note: We cannot guarantee trial availability within 2 months of the wedding date. Trials are offered on weekdays and weekday evenings only and are held in Charlotte's in-home studio in South Philadelphia, PA.
Are there travel fees?
For day-of services, there are no travel fees for clients within a 25-mile round-trip radius of Charlotte's in-home studio.
For clients 26 or more round-trip miles, please consult the chart below for travel fees per artist/stylist. If services are occurring at a hotel, parking/valet fees per artist/stylist will apply.
Do you offer discounts?
We do not offer discounts. Please see our price list.
Is tip included?
Tip is not included and is entirely at the client's discretion.
How long will make-up take? Will you bring a second artist? Does that cost extra?
We allot 60 minutes for bridesmaids/guests and 90 minutes for the bride. We typically arrive half an hour before the scheduled start time for set-up and stay half an hour after for complimentary touch-ups aka Last Looks. Total time/number of artists depends on number of people receiving services. Please consult the chart below. However, if you cannot guarantee the corresponding minimum hours or want to be ready in less time, we can bring on additional artists at the rate of $100 per artist. For example, for a wedding party of 8 people, we would normally bring 2 artists, who would complete all services within 5 hours. But if you had to be ready in 3 hours, you could opt to bring on a third artist for a surchage of $100.
Why does the bride cost more than a bridesmaid or guest?
For several reasons. On the day of services, the bride is allotted more time than a bridesmaid or guest. There is also no up-charge for brides who want individual lashes. Lastly, Charlotte remains available to brides via email 24/7 and creates a day-of schedule for hair and/or makeup services in order to better help the bride prepare for the wedding day.
Will you create a schedule?
Absolutely! Upon receipt of paperwork and deposit, Charlotte will create a clear, thorough, color-coded schedule of services that will be emailed to the bride within 5 to 7 business days.
Am I responsible if someone in my bridal party backs out at the last minute?
Yes. Per the contract, clients have to confirm the amount of people receiving services 31 days before the date of the event. If there are any changes to that number less than 30 or less days to the wedding, the client is still responsible for full payment.
What if someone decides on the day of the event they would also like their make-up and/or hair done?
We will try our best to accommodate day-of additions but only when everyone on the original contract and schedule has already received services, artists' and/or stylists' schedules permitting.
Do you offer airbrush make-up?
At C.E. Facial Artistry our goal is to create the best look for each skin type and texture. We feel this is best achieved through traditional make-up, which allows us to hand-paint and customize, therefore we do not offer airbrush make-up.
How should I prepare for my hair or make-up appointment?
Please refer to the pre-trial prep instructions you received upon booking.
I have pictures of the hair or make-up I want! Can you recreate this exact look?
It's a great idea to bring pictures, though we may not be able to recreate the exact look. Our approach is to use these pictures as inspiration and create a look best suited to your features and skin tone/type.
Do you have any tips for touch-ups throughout the day and night?
C.E. Facial Artistry is proud to offer our Very Ready Bridal Lip Bundle for $55 (Lip Liner, Lipstick & Lip Gloss), as well as our Picture Perfect Touch-Up Kit for $75 (Lip Liner, Lipstick, Lip Gloss & Translucent Blotting Powder).
Products can be purchased individually at trials, on the day of the event or online. The bundle and kit make great bridal party gifts, as well!
Can I hire you for touch-ups throughout the event?
Yes! If our schedule permits, you can hire us for touch-ups for a minimum of 2 hours at the rate of $85 per hour per artist/stylist, beginning at the completion time of the last scheduled client, and touch-ups, and with the exception of 1 hour, which we reserve for lunch. For example, if the schedule ends at 2pm and the bride wants touch-ups from 5pm till 7pm, the cost would be $340 per artist/stylist. The artist would remain on-site for this duration.
When is my full balance due?
A deposit is required to book on-site hair and/or make-up services. The remaining balance for all other day-of service is due in full 2 weeks before the wedding day.
Can I pay by credit card?
Yes. You will be required to submit a completed credit card authorization form at booking. With your knowledge and consent, C.E. Facial Artistry LLC can bill your credit card for your deposit, trial, fees and balance. Additionally, we will charge the credit card on file for any a la carte charges on the wedding day incurred by the bride and/or any guests receiving services, such as lash upgrades and BYO hair extensions. Please note: We do not accept other guests' credit cards on the wedding day. All credit card payments are subject to a 3.6 % processing fee. We also accept cash or check made payable to Charlotte Erace or direct deposit via Venmo @CEFacialArtistry.
I'm a make-up artist or hair stylist too, and I'd love to work for C.E. Facial Artistry! Are you hiring?
We're always on the look out for new talent and love to get to know other artists and stylists in the industry.
Please email us with your resume and portfolio.